Responsible Gaming

Responsible Gaming — A Safe & Healthy Gaming Experience at Casinos Score

Casinos Score believes gaming should be a source of entertainment, not stress or hardship. That's why we're committed to creating a responsible gaming environment for every player.

For players aged 18 and above only
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Support Services
6
Protection Tools
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Free Support
Instant
Restrictions
Safe Gaming Environment
Spend Limit Settings
Self-Exclusion
Age Verification System
Professional Support
Take a Break

Our Responsible Gaming Tools

Use these features to keep your gaming experience at Casinos Score safe and in control.

Set Deposit Limits

Set a daily, weekly, or monthly deposit limit. Once set, it takes effect immediately, and any increase requires a 24-hour waiting period.

Session Time Limit

Decide in advance how long you'll play in a single session. When the time is up, the system will notify you and end the session automatically.

Cooling-Off Period

If you need a break, set a cooling-off period of 1 day to 6 weeks. During this time, you won't be able to log in to your account or place any bets.

Self-Exclusion

Choose self-exclusion to stop gaming long-term. You can suspend your account from 6 months to permanently. This is the strongest protection tool available.

Reality Check

At regular intervals, a pop-up will show how long you've been playing and how much you've won or lost. This helps keep you aware.

Loss Limit

Once you exceed a set loss amount, your gaming session will automatically stop. This is the most effective way to keep financial losses in check.

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What does responsible gaming mean?

Responsible Gaming means enjoying gaming as a controlled form of entertainment — where you decide when to play, how much time and money to spend, and when to stop.

Casinos Score believes gaming should be enjoyable. But when it becomes an addiction or a source of financial and emotional harm, it stops being fun and starts causing pain. That's why we encourage every player to game responsibly.

Core Principles: Gaming is entertainment. A win is a bonus; a loss is a lesson. Never chase losses — that mindset is the foundation of responsible gaming.

Responsible gaming at Casinos Score isn't just about rules. It's a genuine expression of care and commitment to every player on our platform. We want you to enjoy this platform in a healthy, sustainable way for the long term.

To promote responsible gaming, Casinos Score has built a comprehensive framework — combining technical tools, a trained support team, and awareness resources, all in one place.

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How to Recognize Problem Gaming

It's not always easy to tell when gaming for fun starts becoming a problem. Ask yourself the questions below and answer them honestly.

Ask Yourself

1

Do you often end up spending more than your set budget?

2

Do you find yourself playing again to recover money you've lost?

3

Have family or friends expressed concern about your gaming?

4

Do you feel restless or irritable when you can't game?

5

Is gaming causing you to neglect work, studies, or family responsibilities?

6

Have you borrowed money or cut back on other expenses because of gaming?

If 2 or more answers are "Yes" — then you should use the responsible gaming tools available or seek help. Reach out to our support team — they're ready to assist.

Keep in Mind: Problem gambling is a health issue, not a sign of weakness. Reaching out for help is an act of courage.

Key Warning Signs

  • Constantly thinking about gaming and being unable to get it off your mind.
  • Needing to bet more and more to get the same feeling.
  • Trying to cut back or quit gaming — and failing.
  • Hiding your gaming or lying to family about it.
  • Gaming to escape stress, loneliness, or frustration.
  • Feeling physical discomfort when you stop gaming.
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How to Use Casinos Score's Protection Tools

In your Casinos Score account settings, you'll find the Responsible Gaming section directly. All tools are easy to access from there.

Deposit Limit

Set your limit via Account Settings → Responsible Gaming → Deposit Limit.

Session Time Limit

Use the Session Time Limit option to set a maximum daily playtime.

Cooling-Off

Take a break of 1 day to 6 weeks from the Take a Break section.

Self-Exclusion

Use the Self-Exclusion option to apply for a break ranging from 6 months to a permanent closure.

Loss Limit

Use Loss Limit to set a maximum daily/weekly loss amount.

Reality Check

Enabling Reality Check will display session information at regular intervals.

Important: Lowering your deposit limit or loss limit takes effect immediately. However, increasing a limit requires a 24-hour waiting period. This is intentional by design.

Self-Exclusion Steps

1

Go to Account Settings

After logging in, click your name in the top right corner and select Account Settings.

2

Open the Responsible Gaming Section

Click the "Responsible Gaming" tab in the left menu.

3

Choose Self-Exclusion

Click the Self-Exclusion option and select your preferred duration.

4

Confirm

Once confirmed via email or SMS verification, the exclusion takes effect immediately.

4

Tips for Building Healthy Gaming Habits

Responsible gaming isn't just about avoiding problems — it's about building a positive, mindful approach to play. Follow these tips to develop healthy gaming habits at Casinos Score.

  • Set a Budget First: Decide in advance how much you can afford to spend each week or month. Only play with money you can afford to lose — funds whose loss won't affect your daily life.
  • Plan your time: Set a daily time limit for playing and stick to it. Use an alarm on your clock or phone as a reminder.
  • Set a winning goal: Once you hit a target win amount, stop for the day. Avoid the 'just one more' mindset.
  • Know When to Stop: Stop chasing losses. Trying to win back what you've lost often leads to even greater losses.
  • Not When Drinking or Under Pressure: Avoid gaming when you're stressed, tired, or under the influence. Your judgement and decision-making are compromised in these states.
  • Keep Alternative Entertainment Handy: Keep up with other hobbies and interests outside of gaming. Relying on gaming as your sole source of entertainment can be dangerous.
  • Winning isn't a skill: Luck plays a major role in gaming outcomes. A winning streak doesn't mean you've become skilled — don't fall into that mindset.

Warning: Never use gaming as a source of income. It's entertainment — always keep that perspective.

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Role of Family & Loved Ones

Sometimes we can't see for ourselves when gaming has become a problem. This is where family and friends can play a crucial role.

Advice for Loved Ones

If you think a family member or friend may be struggling with problem gambling:

  • Approach the conversation with empathy rather than anger or criticism.
  • Give specific examples — point to the behaviour that has you concerned.
  • Don't leave them on their own — stay by their side and offer your support.
  • Encourage them to reach out to the Casinos Score support team.
  • Seek support for yourself too — a loved one's problem can take a toll on you as well.

Protection of Minors

Casinos Score strictly prohibits gaming by anyone under the age of 18. If you believe your child is using this platform, please contact us immediately at support@casinosscore.bet.

For Parents: Use parental control software on your device and block casino sites in the browser. Have an open conversation with your child about the risks of online gaming and gambling.

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Support & Professional Guidance

Problem gaming is a recognized health condition, and professional help is available. Beyond Casinos Score's own support, you can also reach out to various external organizations for assistance.

Service Type How to Access Time
Casinos Score Live Chat Support Chat icon at the bottom right of the site 24/7
Casinos Score Email Support Support@casinosscore.bet Within 48 hours
Help Center Help Center Page At any time
Self-Exclusion Request In account settings or via email Instant

Keep in Mind: Asking for help isn't a sign of weakness — it takes courage and good judgement. Casinos Score's support team will assist you with complete confidentiality.

When to Seek Immediate Help

  • When money needed for family essentials has been spent on gaming.
  • When you find it impossible to stop gaming.
  • When lying about your gaming habits has become second nature.
  • When you're borrowing money from others to fund your gaming.
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Frequently Asked Questions

Yes. Any balance remaining in your account at the time of Self-Exclusion can be withdrawn. Casinos Score never withholds legitimate balances. The withdrawal process remains available even after Self-Exclusion.

A Cooling-Off Period is a short-term break lasting 1 day to 6 weeks, after which your account reactivates automatically. Self-Exclusion is long-term — from 6 months to permanent. Even after a Self-Exclusion period ends, you must submit a request to reactivate your account.

Yes, reducing your deposit limit takes effect immediately. However, increasing your limit requires a 24-hour waiting period. This rule protects you from impulsive decisions made in the heat of the moment.

Direct third-party requests aren't possible, as account ownership must be verified. However, if a family member reaches out to support@casinosscore.bet, our team will guide them through the right steps.

No, all responsible gaming tools at Casinos Score are completely free. Deposit limits, session limits, cooling-off periods, and self-exclusion — everything is available at no cost and accessible at any time.

Play Responsibly, Play Enjoyably

Join Casinos Score and enjoy the best experience in a safe, controlled gaming environment.

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To learn more, visit our Terms & Conditions, Privacy Policy and FAQ Visit the page. For any questions, Help Center Always open.

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